Staff Safety Training

Why staff safety is important

Front line workers in social care, health and criminal justice organisations regularly encounter potential or actual violence and aggression during the course of their work. They need to be equipped with skills to deal with aggression for their own safety and that of their service users. Confidence in dealing with these issues also enables them to use their other professional skills more effectively. The importance of this issue was recognised by the creation by the government of a national task force to raise awareness and improve practice following campaigns by Community Care magazine.

 "Being able to deal effectively with violence and aggression is a core skill for front line workers."

etc has provided training in staff safety for social care workers and other community based professional since 1996. Over this time we have successfully trained many hundreds of staff. Our courses are led by experienced social care trainers working in conjunction with qualified conflict management trainers. Courses incorporate the legal aspects, local departmental policies, de-escalation and practical physical breakaway techniques. This ensures that the techniques taught are not only effective but sensitive to the professional working environment and policies.

Our courses:

• Awareness raising for reception and duty staff
• Basic staff safety training – awareness raising, de-escalation ( 1day)
• Staff Safety for Child Protection Workers (2 days)
• Staff safety for managers (1 day)
• Policy and service audit workshops
• Audit and action planning
• Risk assessment
• Consultancy on design of staff safety policies and procedures

Providing training in this area helps to meet employers' responsibilities under the General Social Care Council's code of practice and helps show that they value their staff.

In addition to these courses we are now offering training which highlights responsibilities under the Corporate Manslaughter Act 2007. Click here for further details.

Click here for a PDF file giving details of our Staff Safety courses